FAQs
Anam Cara House Geelong is a specialised boutique state-of-the-art palliative care hospital. We welcome referrals for all adults with a life limiting illness. Some exclusions apply, but each referral will be assessed individually and discussed with the referring party.
Living Well Day Palliative Care Program – flexible day palliative care for adults with a life limiting diagnosis.
Overnight Palliative Care – overnight inpatient care for people living with a life-limiting diagnosis for assessment, symptom management, and end-of-life care.
Community Outreach – assessment and referral, care navigation, support and education, and equipment loan for people in the community.
Consultations – assessment, symptom management, care coordination, assistance with advance care planning, and spiritual care support by our palliative care physicians and/or spiritual care and well-being coordinator in our consulting suites.
Our model of care includes palliative care physicians, palliative care nursing, an onsite spiritual care and well-being coordinator, access to allied health disciplines, as well as palliative care trained volunteers who offer support and companionship.
Referrals can be made by any medical practitioner, nursing staff, allied health, family, friends and yourself through our website referral tab. Alternatively, contact the Access and Resource Manager at referrals@achg.org.au who will then be in contact to discuss the referral. Prior to admission an active referral from a GP Specialist/Non-GP Specialist or other healthcare professional is required.
All individuals with a life-limiting illness are eligible for admission to Anam Cara House Geelong. We welcome anyone regardless of their geographic location.
We warmly welcome individuals of all ethnicities and races, languages, genders, sexual orientations, religions, faiths, beliefs, and abilities.
Yes, to schedule a tour of the facility, please reach out to us at info@achg.org.au or contact us at 03 5222 5831 to make an appointment.
Yes, your loved ones and your pets are welcome to visit Anam Cara House Geelong.
Our Policies & Forms
Our priority is the wellbeing of our guests. Please do not visit Anam Cara House Geelong if you are feeling unwell, have cold or flu symptoms or have tested positive for COVID-19.
Please see staff at reception on arrival. Our staff will be able to update you on any additional COVID-19 requirements.
Please follow any further advice given to you regarding the wearing of masks upon arrival.
The best protection against the spread of infectious diseases is hand washing. Make use of the hand basins and alcohol-based hand rub placed throughout the facility.
The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian healthcare system.
This document outlines the rights and responsibility of both guests and carers at Anam Cara House Geelong.
View: here
You have the right to make a complaint, offer feedback or compliment us. You can do this in person or in writing. Please ask a staff member for a form if you would like your comment to be in writing. You can also send an email via the contact us drop down on our website.
View: here
